About the course.

The ISO 9001 Foundation course is a comprehensive two-day training program designed to introduce participants to the core concepts of quality and quality management. It provides a clear and practical understanding of the ISO 9001 standard, which serves as the global benchmark for establishing, maintaining, and improving a Quality Management System (QMS) in any organization.

Throughout this course, participants will explore the essential elements that drive organizational success including the role of leadership and top management, quality policy formulation, and the integration of risk and opportunity management into operational processes. You will also gain insight into how QMS principles influence the development of products and services, support process efficiency, and enhance customer satisfaction.

The training delves into critical ISO 9001 requirements such as performance evaluation, process monitoring, and continual improvement, ensuring that participants understand not only compliance but also the philosophy of continuous growth and excellence that underpins the standard.

Upon completing this course, participants may sit for the official certification exam. Those who successfully pass will earn the Certificate Holder in ISO 9001 Foundation designation a credential that demonstrates your fundamental understanding of ISO 9001 requirements and your ability to contribute effectively to QMS implementation and improvement projects.

Whether you are new to quality management or seeking to strengthen your foundational knowledge, this course is the perfect starting point for building a career grounded in quality, consistency, and continuous improvement.

What you will learn.

Day 1

Introduction to quality concepts, QMS, and clauses 4–6 of ISO 9001

Learn about the key principles of a Quality Management System (QMS) and explore Clauses 4–6, including organizational context, leadership, and planning for quality objectives, risks, and opportunities.

Day 2

Clauses 7–10 of ISO 9001 and certificate exam

Deepen your understanding of Clauses 7–10, covering support, operations, performance evaluation, and continual improvement. The session concludes with the ISO 9001 Foundation certification exam, validating your knowledge of QMS principles and ISO 9001 requirements.

Why Choose MSDI?

Trusted by leading corporations and government agencies across Malaysia, MSDI has empowered thousands of professionals through its wide range of nationally and internationally accredited training programmes. Here are some of our featured clients:

Certification Awarding Body

Who should take this course?

• Managers and consultants seeking to know more about quality management

  
  

• Professionals wishing to get acquainted with ISO 9001 requirements for a QMS

  
  

• Individuals engaged in or responsible for quality management activities in their organization

  
  

• Individuals wishing to pursue a career in quality management